Currently, we regret to inform you that we are unable to process returns. We sincerely apologize for any inconvenience this may cause, but should you encounter any dissatisfaction with your product, kindly reach out to our customer service team at, and we will make every effort to assist you. Your understanding and cooperation are greatly appreciated, and we value your business.

For any return-related queries, please feel free to contact us via

Damages and Issues: Upon receiving your order, please carefully inspect the items. If you find any defects, damages, or receive an incorrect item, promptly contact us so that we can address the issue and rectify it accordingly.

Exceptions / Non-Returnable Items: Certain items fall under non-returnable categories, including perishable goods (such as food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (such as beauty products). Additionally, returns cannot be accepted for hazardous materials, flammable liquids, or gases. Please reach out if you have any questions or concerns regarding specific items.

Please note that returns cannot be processed for sale items or gift cards.

European Union 14-Day Cooling Off Period: Notwithstanding the above policies, if your merchandise is being shipped to the European Union, you retain the right to cancel or return your order within 14 days, without providing any justification. As mentioned previously, the item must be in the same condition as received—unworn or unused, with tags, and in its original packaging. A valid receipt or proof of purchase will also be required.